Reduce Breakdowns and Maximize Equipment Uptime with Preventive Maintenance
Automate maintenance schedules, assign service teams, track maintenance compliance, monitor asset health and prevent costly equipment failures — through one Salesforce-native preventive maintenance platform.
Reactive Service Models Are Expensive and Unreliable
Without structured preventive maintenance, manufacturers lose uptime, money and customer trust.
Equipment fails without warning, halting customer production.
Service teams forget scheduled maintenance across thousands of assets.
Service coordinators juggle spreadsheets and calendars to plan visits.
PM commitments under AMC contracts go unmonitored.
Technicians arrive without the parts needed for the visit.
Reactive service models cannot scale into recurring revenue.
From Asset Installation to Continuous PM Execution
Schedule Maintenance the Way Your Assets Need It
Every Due PM Becomes a Structured Work Order
Assign the Right Technician to the Right PM
Empower Technicians with One App for Every PM Visit
No More Wasted Visits Without Parts
Stay on Top of PM Commitments and SLAs
Monitor the Pulse of Every Machine
Link Every PM to a Revenue Contract
Complete Visibility Across PM Operations
- Schedules
- Due This Month
- Compliance
- Open
- In Progress
- Completed
- Visits / Day
- Utilization
- Quality Score
- Healthy
- Watch
- Critical
- Parts Used
- Cost
- Shortages
- PM Density
- Compliance by Region
- Demand
- PM History
- Satisfaction
- AMC Revenue
- MTBF
- MTTR
- Availability
Predict Failures Before They Happen
Turn Maintenance Into a Competitive Advantage
Automate PM scheduling, dispatch, execution, compliance and analytics from one Salesforce-native platform — and turn service into recurring revenue.
Frequently asked questions
What is Preventive Maintenance in Manufacturing One?+
It's a Salesforce-native module that automates PM planning, scheduling, dispatch, execution, compliance and analytics for every installed asset — across customers, sites, territories and AMC contracts.
Can PM schedules be generated automatically?+
Yes. Schedules are generated automatically from time, usage, condition, contract or manufacturer-recommended triggers, and refreshed continuously as new assets are installed or contracts renewed.
Can work orders be created automatically?+
Yes. Each due PM creates a structured work order with asset, customer, checklist, required spares, tools and skill — assigned to the right technician without manual coordination.
How are technicians assigned to PM visits?+
Auto-dispatch uses skill match, territory, workload, availability, distance and customer priority to assign the best technician — visible on a planning board for service managers.
Can field engineers execute PM on mobile devices?+
Yes. The mobile app supports schedule view, navigation, asset QR scanning, dynamic checklists, photo capture, meter readings, van-stock consumption and customer sign-off — online or offline.
Can PM compliance be tracked against AMC contracts?+
Yes. Visits entitled, visits consumed, on-time percentage and SLA adherence are tracked per contract — exposing renewal risk and revenue protection.
Can spare parts be planned for each PM?+
Yes. PM plans define required spares, van-stock recommendations, auto replenishment, consumption tracking and shortage alerts so technicians arrive ready.
Can AI predict equipment failures?+
Yes. The AI PM Advisor predicts failures using asset history, condition data and PM patterns, and recommends frequency, route and stock optimizations.
Can customers see their PM schedule?+
Yes. The customer portal shows upcoming PM visits, service history, technician ETA, reports, photos and approvals — and lets customers raise requests directly.
Can preventive maintenance be linked to warranty and AMC?+
Yes. PM execution feeds warranty validation, AMC contract utilization, renewal pipeline and quality feedback — closing the full service loop.
Make Preventive Maintenance Your Customer Loyalty Engine
See how Manufacturing One helps manufacturers reduce breakdowns, improve uptime, grow AMC revenue and delight customers with predictable service excellence.