Gain Complete Visibility Across Every Asset You Sell, Install & Service
Track installed equipment, warranties, preventive maintenance schedules, service history, asset utilization, AMC contracts, spare consumption and customer asset performance — from one Salesforce-native platform.
After the Product Is Sold, Visibility Often Ends
Manufacturers lose service revenue when they cannot see what is installed, where, and in what condition.
Manufacturers do not know where their products are installed or which version is in service.
Service teams struggle to identify warranty eligibility at the moment of decision.
Scheduled maintenance activities are overlooked across thousands of assets.
Repair records exist in emails, spreadsheets and paper job cards.
Parts used during service are never linked back to a specific asset.
AMC, upgrade and replacement opportunities slip through the cracks.
Track Every Asset from Sale to Retirement
Know Exactly What Assets Exist at Every Customer Location
Track Every Asset Individually
Get a Complete View of Customer Assets
Automate Warranty Tracking and Validation
Prevent Breakdowns Before They Happen
Maintain a Complete Service Record for Every Asset
Create Recurring Revenue Through Service Contracts
Respond Faster to Asset Failures
Know What Parts Were Used on Every Asset
Connect Assets Directly with Field Service Operations
Track Asset Ownership and Location Changes
Identify High-Risk Assets Before Failure
Gain Complete Visibility Across Your Installed Base
- Installed Assets
- Active Assets
- Asset Value
- In Warranty
- Out of Warranty
- Expiring Warranty
- PM Due
- PM Completed
- PM Compliance
- Service Requests
- Work Orders
- Resolution Time
- Active Contracts
- Revenue
- Renewals
- Parts Consumed
- Cost
- Inventory Impact
- Assets by Territory
- Service Demand
- Asset Density
- Installed Assets
- Service History
- Asset Revenue
Let AI Predict Service Needs Before Customers Report Issues
Transform Installed Assets into Long-Term Revenue Opportunities
Ready to Gain Complete Visibility Across Every Installed Asset?
Manage warranties, preventive maintenance, service history, AMC contracts, asset health and customer assets from one Salesforce-native platform.
Frequently asked questions
What is Asset Management in Manufacturing One?+
It's a Salesforce-native module that tracks every machine, equipment or serialized product sold to customers — covering installation, warranty, preventive maintenance, service history, AMC contracts, spares and lifecycle profitability.
Can assets be tracked using QR codes?+
Yes. Every asset carries a unique ID, QR code and serial number. Scanning the QR opens the full asset profile — warranty, service history, AMC, open cases and spare parts used.
Can warranty status be identified automatically?+
Yes. Warranty start, end, type, coverage and extended warranty are tracked per asset, and in-warranty / out-of-warranty / expiring status is identified automatically at the moment of service.
Can preventive maintenance schedules be automated?+
Yes. PM schedules are generated automatically based on time intervals, usage intervals, contract requirements and product recommendations, with compliance tracking.
Can AMC contracts be linked to assets?+
Yes. AMC, CMC, service agreements and extended warranty contracts are linked to specific assets with contract value, coverage, visits included and SLA commitments.
Can service history be tracked for each asset?+
Yes. Every service visit, work order, technician note, photo, inspection report, service cost and resolution is captured against the asset.
Can spare parts consumption be monitored?+
Yes. Parts used per asset, quantity consumed, replacement history, cost and inventory impact are tracked for service profitability and inventory planning.
Can AI predict asset failures?+
Yes. The AI Asset Advisor predicts failures based on age, breakdown frequency, service cost and utilization, and surfaces AMC and replacement opportunities.
Can field engineers access asset information on mobile devices?+
Yes. The mobile field service experience lets engineers scan QR codes, view asset details, create work orders, upload photos and capture customer sign-off — online or offline.
Can manufacturers track customer-installed assets across territories?+
Yes. Installed base maps, territory dashboards and customer 360 views show asset density, service demand and revenue by region and customer.
Turn Every Asset into a Long-Term Customer Relationship
See how Manufacturing One helps manufacturers manage assets, warranties, maintenance, service contracts and installed base operations from one intelligent platform.