Salesforce and SAP Integration for Complete Manufacturing Visibility
Connect Manufacturing One with SAP to synchronize sales, customers, products, pricing, inventory, orders, invoices, collections, service operations, and financial data in real time.
When CRM and ERP Don't Talk, Businesses Lose Efficiency
Disconnected Salesforce and SAP systems create duplicate work, delayed information and revenue leakage.
Sales and operations re-enter the same data.
Order, inventory and invoice updates lag.
Sales commits stock that isn't available.
Quotes are re-keyed into SAP.
Sales doesn't know who owes what.
Two versions of the same customer.
Reports require Excel reconciliation.
Customers wait for manual status updates.
A Single Source of Truth Across Sales, Operations, Finance and Service
Keep Customer Data Consistent Across Both Systems
- Accounts
- Contacts
- Addresses
- GST Information
- PAN Information
- Customer Classifications
- Territory Assignments
- Customer Codes
- Payment Terms
- Credit Limits
- Outstanding Amounts
- Account Status
Always Work with Accurate Product Information
SAP remains the system of record. Salesforce gets the latest product catalog automatically.
- Products
- Product Hierarchy
- Product Categories
- Product Specifications
- SKU Information
- Product Availability
- Units of Measure
Give Sales Teams Real-Time Inventory Visibility
Ensure Accurate Pricing Across Every Transaction
- Price Lists
- Customer Pricing
- ARC Pricing
- Dealer Pricing
- Distributor Pricing
- Promotional Pricing
Convert Quotations into ERP Orders Automatically
- Approved Quotations
- Sales Orders
- Customer Requests
- Product Lines
- Taxes
- Discounts
Track Every Order Without Calling Operations
Give Sales Teams Complete Financial Visibility
- Invoices
- Invoice Status
- Payment Status
- Collections
- Outstanding Balances
- Aging Reports
Monitor Customer Credit Exposure in Real Time
- Credit Limit
- Available Credit
- Utilized Credit
- Overdue Amount
- ⚠ Credit Limit Reached
- 🚨 Order Blocked
- 📈 Credit Available
Connect SAP and Salesforce Service Operations
- Installed Assets
- Warranty Information
- Spare Parts
- Service Orders
- Maintenance History
Choose the Right Integration Model
| Use Case | Real-Time | Scheduled |
|---|---|---|
| Customer Creation | — | |
| Product Sync | — | |
| Order Creation | — | |
| Inventory Updates | — | |
| Opportunity Conversion | — | |
| Price List Updates | — | |
| Credit Validation | — | |
| Historical Data Sync | — | |
| Collection Status | — | |
| Reporting Data | — |
Complete Visibility Across CRM and ERP
Transform ERP Data into Actionable Intelligence
From Disconnected Systems to a Connected Enterprise
Plan Your Salesforce ↔ SAP Integration
Get a detailed integration blueprint, scope and timeline from manufacturing-experienced SAP architects.
Frequently asked questions
Is the SAP integration bi-directional?+
Yes. Manufacturing One synchronizes customers, products, inventory, orders, invoices, collections, credit and service data both ways between Salesforce and SAP.
Which SAP versions are supported?+
SAP ECC, SAP S/4HANA (on-premise and cloud), SAP Business One and SAP Business ByDesign via standard SAP APIs and BAPIs.
Can we use real-time and batch sync together?+
Yes. Customer creation, orders, credit validation and collections run real-time; product catalog, price lists, inventory and historical data run on scheduled batches.
How is data integrity maintained?+
Through field-level mapping, error queues, retry logic, audit trails and reconciliation dashboards built on Salesforce.
Do we need middleware like MuleSoft or Boomi?+
Optional. Manufacturing One supports direct REST/SOAP/IDoc integrations and also works with MuleSoft, Boomi, Informatica and custom middleware.
Transform Salesforce and SAP into One Connected Manufacturing Platform
Real-time customer, product, inventory, order, invoice, collection, credit and service synchronization — across every plant, dealer and territory.